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FAQs

Milton Senior Living

Can I bring my own furnishings for my apartment?
Absolutely! Residents are encouraged to furnish and decorate their apartments with all the personal touches that make it home. back to top

How do I decide on the care and services that are best for me or my loved one?
Senior lifestyle and care options vary widely, and the choices can be overwhelming. It's important to do your homework and understand the options available in the area where you live. Please check out our Resources page. It may help you in your search for a perfect fit for you or your loved one. back to top

Can I bring my pet to MSL?
We love to have pets come and visit but pets are not able to be permanent residents. Pets that visit are asked to be on a leash or in a cage while in common areas, have updated immunizations, person-friendly, but pets are never allowed in the dining rooms. back to top

Can a resident continue to live at MSL when they need additional services and care?
You should carefully question any assisted living provider that tells you a resident can live at the community forever, even if their health care needs increase. MSL is a RCAC which has state regulations that limits the hours of service that can be provided to each resident. If a resident requires more than the hours of services we can provide, we welcome outside providers (home health agencies, hospice) to provide the extra care needed. The extra outside providers would be an extra cost to the resident. MSL will help the resident and family find and set up these services to alleviate some of the stress of this process. If a resident develops needs that require services beyond those allowed by state regulations, we will assist the resident and family in finding the best alternative setting to address the resident's needs. back to top

Is assisted living truly like living at home?
At MSL, we endeavor to provide a facility that has all the comforts of home and just the right amount of help if it's needed. Residents enjoy our thoughtfully designed apartments, exceptional dining programs, individualized services, and lively activities that are tailored to their interests and abilities. Residents are encouraged to furnish and decorate their apartments with all the personal touches that make it a home. We listen carefully to resident preferences to understand the needs and desires of residents and their families, and with the goal of providing the ideal level of assistance and care. MSL encourages interaction and social activities among residents while working individually with residents to promote independence. back to top

What are visiting hours at MSL?
There are no set visiting hours. It's just like living at home. You and your guests are free to come and go as you please. Quiet Hours are from 10pm to 7am. back to top

I need someone to take care of a loved one while I am unavailable. Does MSL offer this service?
MSL offers a short-term stay program. Short-term stay customers enjoy the same amenities, dining programs and customer service as residents. Our short-term stay program is a thoughtful solution when a caregiver is on vacation or needs a temporary break, a loved one requires a little extra attention following a medical procedure, or a caregiver is ill and unable to provide daily assistance. The short-term stay program also is a nice way to experience the lifestyle at MSL. back to top

How does MSL set monthly fees?
Monthly fees vary with the size of room and services selected by the resident. Please call MSL for further information about pricing. back to top

Are there assigned seats in the dining room?
Seats are not assigned. Some residents choose to sit at the same table or with the same friends at dinner. back to top

Can I entertain guests?
Absolutely! Residents are welcome to invite friends and family to dine with them. An additional charge will apply, and MSL does request advance reservations. You are not restricted to only your apartment, there are several common areas that are available if you need extra room to visit with your family. We also have a private dining room and parlor that is available to reserve for a party or get together. back to top

Are there private mailboxes?
Yes there is. Each apartment has their own mailbox that is locked and the resident is the only person with access to the mailbox. The mailboxes are located inside of the building for easy access. There are places for the residents to put their outgoing mail. Any packages being delivered will be delivered to the apartment door. If the resident is not home during the time the package is delivered it will be kept at the front desk for safe keeping. back to top

Can I smoke in my apartment?
There is no smoking in the building or on the grounds. MSL is a smoke free campus to encourage a healthy environment for all residents, staff and visitors. back to top

Can I bring my car?
Yes you can. We have a parking lot that you can park your car in and there are also handicap parking stalls available. There are not any garages available at this time. back to top

Does MSL provide transportation services?
MSL is able to arrange for transportation through local providers. We encourage family to participate in transportation as much as possible. There is great benefit to have a family member attend medical appointments so that the family has an active role in the resident's health and medical care. back to top

What if I don't like what's on the menu?
MSL always has an alternative menu item if you do not like the entree for that meal. Just let the staff on duty know that you would like something else and we will take care of that for you. We also can cater to most special diets so please inform us during the initial assessment if you have a special diet. back to top


T: 608-868-3000
F: 608-868-5117

info@miltonseniorliving.com
600 W. Sunset Drive, Milton, WI 53563

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a Great Lakes Senior Living Facility

FAQs